Charter FAQs

Why should I fly with Ventura?


When it comes to chartering an aircraft, you want to know you’re dealing with a company you can trust. Unlike most of our competitors, we are truly experts in aviation. Ventura has been in business since 1955 and has an impeccable safety record. In addition to owning and operating our own fleet, we have our own maintenance department and flight school. We offer a wide range of services including avionics, flight training, aircraft rentals and storage.

We know your time is valuable. Ventura ensures that every flight is flawless and we work to relieve all the stresses of travel by coordinating every aspect of your trip. Our live customer service agents are available 24 hours a day, 7 days a week and can have the appropriate aircraft dispatched to and from anywhere in the world.

Our years of experience as aircraft owners makes us uniquely qualified to answer your questions and give you the best possible advice when it comes to charter, sales & acquisitions and aircraft maintenance. We will take the time to thoroughly understand your goals and be by your side as you achieve them.


 
What type of aircraft will I have access to?

We can help you secure the right aircraft to fit your size, speed, and cost requirements. In addition to our own fleet of jets and helicopters, Ventura has an extensive network of carefully selected and certified operators that gives you access to world-class, luxury private jets at a moment’s notice.

 
What is the difference between a charter operator and a broker?

A charter operator is certificated under Part 135 of the Federal Aviation Regulations. As a certificate holding entity, the operator must comply with a number of FAA requirements regarding areas such as flight operations, maintenance and training.

Ventura is an FAA certified charter operator. We own, operate and maintain a fleet of aircraft. In addition to our own fleet, we can secure any type of aircraft you may need through one of our trusted partner operators.

A charter broker does not own, operate, manage or maintain a fleet of aircraft. A broker arranges flights for their clients by securing aircraft through an operator. There are no industry or government requirements to become an aircraft broker.


 
What is Ventura’s safety record?

Ventura has been in business since 1955 and has an impeccable safety record. As an FAA certified charter operator, we adhere to strict regulations and the highest standards in order to maintain that certification. In addition, Ventura is Wyvern PASS-ready and ARG/US Gold rated.

 

ARGUS Gold Rating

ARGUS International, Inc. (ARGUS) is the global leader in performing on-site safety audits for corporate flight departments, charter operators, and commercial airlines.

To achieve the Gold Rating, ARGUS conducts in-depth research into numerous databases and other reputable sources. Historical information on the commercial certificate, pilots, aircraft serial numbers, ownership, management and financial data is compiled, processed and scored in an effort to determine the applicability of a Gold Rating. An operator’s composite score is compared against an aggregate group of operators with like exposures, and if found to meet or exceed the median score of those operators, the operator will be granted an ARGUS Gold Rating.

 

Wyvern Pilot & Aircraft Safety Survey (PASS)

Since 1991, Wyvern has been the global leader in aviation safety auditing, consulting and information services. Corporate flight departments, travel departments, fractional programs, charter brokers and sophisticated business travelers use Wyvern as their primary source of aviation safety information. The Pilot & Aircraft Safety Survey (PASS) program demonstrates a commitment to safety by providing them with due diligence on the operator, aircraft and pilots assigned to your trip. Ventura is a PASS-Ready operator.


 
How much money do I have to pay upfront?

None. When you charter a flight with Ventura, you pay as you go. The trip quote that you agree to is comprehensive and transparent, ensuring there are no surprise fees on your invoice. We do offer block purchase programs that provide discounts to our repeat customers, but that is entirely optional. A Ventura consultant can work with you to design a program that is tailored to your needs.

 
How does flying on a private jet differ from flying First Class on a commercial airline?

Flying on a private jet is a superior experience by every measure. Although flying First Class is considered to be a luxury travel experience, you are still subject to the same inconveniences as the travelers in coach: fixed schedules, early check-ins, crowded airports, long security lines, layovers, lost luggage, delays and cancellations.

When you fly on a private jet, you maintain complete control of your travel schedule while enjoying maximum privacy, flexibility, comfort, and convenience. You don’t need to wait on check-in and security lines, worry about missed connections, or deal with crowds at the airport or onboard. When you charter an aircraft, you also can save significant time by getting closer to your destination because you have access to the smaller, more exclusive airports, beyond the major hubs.

At Ventura, we also provide a variety of executive concierge services to make your private travel experience as comfortable and hassle-free as possible. We work to relieve all the stresses of travel by coordinating every aspect of your travel needs.


 
What is the advantage of charter over fractional ownership?

Charter service provides greater freedom and better value than fractional ownership. You can charter an aircraft on-demand without any upfront costs. A charter flight operates on the client’s schedule, allowing for maximum convenience and flexibility. And you can choose the aircraft that best suits your needs for each trip. Fractional programs can lock you into a long term commitment, and require you to choose a particular jet model in advance.

 
What airports can I fly out of?

You can fly out of any airport that meets Ventura’s safety requirements. That includes smaller, more exclusive airports that may be closer to your destination than the major hubs. Ventura’s charter coordinators can help you choose which origin and destination airports will be the most convenient for your particular trip.

 
How much luggage can I bring?

Luggage capacity varies with each aircraft. Ventura’s charter coordinators will work with you to ensure that we recommend the right aircraft to suit your needs. If you are traveling with any large items (i.e. skis or golf clubs), special equipment, or an excessive amount of baggage, just let Ventura’s staff know so that we can make the best recommendations possible.

 
Can I travel with my pets?

At Ventura, we value the comfort and safety of your pets. Please be sure to inform Ventura’s charter coordinators at the time of your booking if you are traveling with pets so that we can make the best recommendations possible in regard to what type of aircraft might be appropriate. Your pets may fly in the cabin with you, but must be restrained for takeoff and landing, as well as during turbulent air conditions.

 
What is Ventura’s cancellation policy?

Cancellations made more than 48 hours prior to departure for round-trip domestic or international trips are fully refundable with the following exceptions: if a requested international destination requires expenses to be incurred more than 48 hours prior to departure, customer will be responsible for these costs. 100% cancellation fees apply to any charter flight (one-way or round-trip) booked during a Peak Travel Period, which is defined as 3 days prior to and 3 days after any official US national holiday as listed on www.opn.gov. Cancellation fee for one-way trips is 100% of the total quote. Cancellations made less than 48 hours prior to departure for round-trip domestic or international trips are charged a fee of two (2) flight hours.

 
How long has Ventura been in business?

Ventura has been in business since 1955.

To learn more about charter, call us now at 631-756-5500 or send us a message →